iTOVi accurately displays your body’s reactions to the iTOVi biopoints and Young Living (or your company’s) products. The biopoints are measured and ranked. The iTOVi scanner uses an algorithm to determine which biopoints are considered unresolved. If a client has 180 biopoints unresolved and another client has 65 unresolved biopoints, the difference is that one person had a more extreme reaction to the biomarkers than the other. It does not mean one is more unhealthy than the other. The amount of unresolved biopoints is not a health score and can change from scan to scan.